MARCH 2014 FYI FOR PETS SAKE
Published February 28, 2014
An electronic newsletter published monthly by SylvaniaVET for pet lovers!
Don’t forget to give your pet its monthly heartworm and flea control!
IN THIS ISSUE:
What’s inside this issue:
THE WEEK OF MARCH 10th -15th WE WILL CELEBRATE THE 40TH ANNIVERSARY OF SYLVANIAVET BRINGING PET CARE TO THE NW OHIO PET LOVIING COMMUNITY.
The whole week the staff will participate with spirit week dress. Stop in and see just what everyone is wearing. Each day there will be fun treats for everyone stopping in, having an appointment or bringing their pet to day care or boarding. We will have gifts for everyone and we encourage each of you to stop in at least once and help us celebrate. Please bring a friend that has never experienced SylvaniaVET customer service and pet care so they can meet us and take a tour.
ONLY THE CELEBRATION OF 40 YEARS IN BUSINESS COULD HAVE PUSHED THE FOLLOWING INFORMATION TO SECOND IN LINE. YOU DID IT!
Your loyalty and voting in the Toledo City Paper best of poll enabled SylvaniaVET to win BEST VET for the seventh straight year. We are so very honored to think that our great clients would take the time to make us the winner in the annual best of poll. We have said it many times but this win is an incentive for us to work harder and provide even better care and customer service in 2014. Members of the staff will attend the awards party put on by the Toledo City Paper Friday, March 7th. We also want to thank you for making our boarding/grooming service the second place vote getter. Given how many other places provide these services, second is not a bad honor. Of course those of you that regularly use our boarding facility know it is the best. In our humble but biased opinion Nancy and Katie, our groomers, are also the best. Again, thanks to all of you that voted.
FLAT STANLEY IS A CHILDRENS BOOK CHARACTER THAT HAS BEEN A MUCH ENJOYED SERIES OF ADVENTURES FOR 50 YEARS.
Flat Stanley has had many adventures throughout the world over his lifetime and we thought we would use the Flat Stanley concept and have some fun with FLAT DR BOB. Starting March 3rd you may pick up a Flat Dr Bob likeness on a stick and take him on your adventures. You will be able to post pictures on our SylvaniaVET facebook page in three categories. You must like our page to be able to post:
A. MOST ADVENTOUROUS
B. BEST LANDMARK
D. PHOTOS BY STAFF
Post your pictures on the SylvaniaVET face book page. Please indicate which category you are entering in. You may enter as many pictures as you wish in as many categories as you desire but you can only win one prize. The rules for posting and voting will be on the SylvaniaVET facebook page. You must like us to enter. Only one vote per person in each category so there will be no ballot stuffing. The first Flat Dr. Bob contest will end May 30th . Your votes will count for half the winners as a team of staff members will also be voting. Voting will start May 31st and will end June 14th . Winners will be announced in the July FYI.
Three prizes will be awarded in each category. Prizes are as follows: First; $50 gift certificate to SylvaniaVET, second; certificate for three free nail trims and third; a Barry’s card. Take Flat Dr. Bob on spring break with you, to the store, to the zoo, well you get the idea.
TRIFEXIS IS THE HEARTWORM, FLEA CONTROL AND INTERNAL PARASITE CONTROL PRODUCT THAT WE STRONGLY RECOMMEND.
We think that this once a month pill makes protecting your dog year round against these groups of parasites the easiest and most effective choice. The only parasite not on the list is ticks and if you have had a tick problem or will be going where ticks are a concern, there are ways to provide protection. For the short tick season you can use both Trifexis and Frontline. There are also two very effective tick collars. Scalibor is our choice as it lasts for six months while it repels and kills ticks, provides mild flea control and repels mosquitoes. The Preventic Collar, which we do not carry, also works but uses a fairly strong dose of an insecticide that is potentially toxic to humans. The Preventic collar lasts for three months. The manufacturer of Frontline Plus, Merial, has developed a new and highly desirable product, called Nexgard. The chewable pill is given once monthly and protects against fleas and ticks, the same as Frontline. We think Nexgard will ultimately replace Frontline Plus and will prove to be more effective than its predecessor. We still recommend the combination of Heartgard Plus and Frontline Plus for clients not wishing to switch. It is important to know that most veterinary medical authorities recommend heartworm and flea control for your dogs and cats year round. There are many other products on the market and sold by veterinarians and in stores that claim to do the same thing as the products we recommend. We have studied and reviewed all the products and have selected Trifexis, Heartgard, Frontline or Nexgard as our primary recommended products. We will also carry a limited amount of other products, Sentinal, Revolution to meets special needs. Be sure to talk to us if you are uncertain which product to buy, if you have to worry about ticks or would like to know more about heartworm, fleas, internal parasites and ticks. Trifexis is a very safe product but may not be recommended if your dog has a history of seizures. Finally, you may hear about a six month injection for heartworm. We do not recommend this injection and feel it should not be used. It was pulled off the market a few years ago but now Proheart is back. Best advice, stay away.
Revolution is our number one recommended product for all cats to protect them against heartworm and fleas. Even cats that never go outside should receive monthly Revolution year round.
Many of you will receive letters and/or coupons from the makers of Trifexis and Heartgard. We signed up for these mailings as we want you to have all available benefits regardless of what product you choose. Right now the best deal is a $50 rebate on Trifexis if you purchase 12, which will not start until March 1st. Until the special coupons run out this rebate replaces the standard $25 rebate offered both last year and this year. Coupons for discounts on Heartgard and free doses of Frontline will also be arriving. We are not sure what deals might be available for Nexgard. That gives you great flexibility. Remember do not ever buy these products from anyone but SylvaniaVET. We have the best prices, best advice and the rebates that others do not or cannot provide.
This is a summary of your options when buying monthly medications for your dog to provide protection against fleas, heartworm, internal parasites and ticks.
Heartworm, fleas and internal parasites (no concern with ticks). Trifexis is number one, Heartgard and topical Frontline or oral Nexgard. We think the Trifexis will be the most cost effective if ticks are not a worry. Trifexis is less expensive that the combination of Heartgard and Frontline plus without considering rebates
Heartworm, fleas, internal parasites and ticks. You have options, Trifexis and a Scalibor collar. The Trifexis does a better and more complete job preventing internal parasites. You only need tick protection for a few months in the spring and summer. Heartgard and Frontline or Nexgard. The internal parasite control is not as complete but still adequate. We have had clients express worry over the effectiveness of Frontline. We know it can be difficult to apply to get best results. Nexgard will prove to be better than the topical Frontline but will be more costly. Flea and heartworm control is recommended year round, tick protection is not.
Heartworm and internal parasite control only (no flea or tick control) Heartgard plus or Sentinal meet these needs the best. This is the minimum monthly, year round protection that we recommend. All dogs need this protection. We never recommend generic heartworm or flea control products.
APOQUEL IS TAKING THE DOG ALLERGY WORLD BY STORM.
This new product by Zoetis is designed to help dogs with seasonal or food allergy itching. We have now had the opportunity to use it on many animals that had to take cortisone, antihistamines and other more potent drugs to not itch severely. We use an itch scale from 1-10. A 10 is so severe that a dog is ripping out its hair and causing open, bleeding wounds. Recently we have had two cases that show just how effective Apoqel can be. A Golden Retriever that has not had an itch free day since adulthood was switched from cortisone/antihistamines to Apoquel and the itch went from a 6-7 (on meds) to a one on Apoquel. A Wired hair fox terrier that required 2-4 mg of Prednisone (steroid) to stay comfortable but not sign free is now itchless in Toledo on Apoquel. So far no serious side effects noted which cannot be said about dogs that have to receive cortisone regularly.
WE STRONGLY RECOMMEND YOU CONSIDER PET HEALTH INSURANCE FOR ALL YOUR PETS.
Veterinary medicine has advanced and the public is demanding better care for their pets. SylvaniaVET has been on the fore front of this situation with our investment in our pet friendly facility, 24/7 care, advanced equipment and commitment to thorough diagnostic treatment of your pet. It can be expensive and pet health insurance can help with the cost. Some practices are selling pet health packages which make it seem like a bargain. However, we have found that many of these plans to do not save you any money when compared to our regular fees. Increased fees that are then discounted by a plan is no deal at all. Rather, we think that pet health insurance enables you to accept a treatment plan that will be in your pet’s best interest. It is estimated that by 2020, the pet health insurance market will reach $1 billion from $536 million in 2013. Pet health insurance covers 25% of European dogs and cats and only 2% of US pets. Currently there are 13 companies marketing pet insurance in the US. Wal-Mart is test marketing a pet policy in Canada. By June we hope to have a list of pet health insurance companies that we can recommend. To assist us we would like you to send comments to firstname.lastname@example.org if you have a policy, what it costs you and any comments you might have. While you wait on our recommendations, we suggest you investigate policies by doing a Google search. If after your search you buy a policy, please message Dr. Bob about cost and why you chose the plan.
CLIENTS THAT OWN SIX OR MORE DOGS AND CATS
have been in a group called Kennel Clients. The purpose of the plan is to make providing routine yearly care more affordable to these multipet households. The name didn’t do much for us and we didn’t want it to be associated with breeding kennels. Yes breeders that do a great job caring for their animals were and are welcome. To make the Kennel Client program better for both the multipet families and SylvaniaVET, we have instituted some changes. The name has been changed to Pets A Plenty. A snappy brochure will be developed for pet owners that qualify. The rules have changed slightly;
1. A one owner household must have 6 dogs or cats for which we provide care annually. Pets must live in your house. Extended family members cannot be counted
2. All dogs or cats in the house must be kept up to date on all core and recommended vaccines
3. If ownership of dogs and cats drops below 6, club membership will be dropped
4. The reward for referring new clients to SylvaniaVET will double to $40 for Pets A Plenty members. We would like you to become raving roving ambassadors of SylvaniaVET’s care and service. You can pay for a lot of your annual pet care by referring other pet lovers to the Best VET.
5. You do not need to bring all your pets at one visit to get the Pets A Plenty prices
6. No other discounts will apply to Pets A Plenty accounts
7. Listed below are the new fees associated with Pets A Plenty
A. 25% off wellness exam
B. 30% off all vaccines
C. 10% off all procedures, lab work, treatments and prescriptions
D. 5% off monthly meds like Trifexis or Heartgard
E. 5% off all foods
F. free nail trims
G. 10% off boarding, daycare
H. 0% off grooming
8 As a special bonus to our Pets A Plenty members, you can schedule a one-time, vet for the day visit so you can really see how we provide care for your pet. This treat is by appointment and the person attending must be at least 14 years of age.
PERHAPS YOU HAVE NOTICED THAT NATIONALLY KNOWN VETERINARAIN MARTY BECKER IS NO LONGER ON ABC’S GOOD MORNING AMERICA.
What isn’t known is that he resigned over a piece broadcast by ABC News 20/20 about veterinarians. In a nut shell this was a hatchet piece, by a looking for an expose’ editor. The broadcast misrepresented many aspects of the exams and recommendations made while a hidden camera recorded the veterinary visits. Dr. Becker was then blindsided and quoted out of context during the same piece. So the 17 year veterinary expert on a popular morning show quit rather than being associated with such shoddy journalism. There are other aspects of this whole segment that reek of bias and shoddy journalism. Dr. Bob knows Marty personally and is sure that when he is quoted as saying “I was shocked at how they put the segment together. He went on to say, I was absolutely demoralized. This is the worst thing that’s happened to me I am crushed”
“One must always be aware of what they hear and read. This unbalanced, hidden camera yellow journalism is not in the public’s best interest,” Dr. Bob. “this matches up with the consumer reports of several years ago about dog food, “he added. “The CR report was horribly unscientific and should have never been published, “he stated. CR did what is has almost never done, they issued an apology and retraction of their article in a subsequent issue. BUYER BEWARE IS A COMMON STATEMENT, ADD TO YOUR LIST LISTENER/WATCHER AND READER BEWARE.
THE AAHA WILL BE INSPECTING SYLVANIAVET AROUND APRIL 22nd .
This is our triennial inspection that enables us to be a continuously inspected and certified hospital since 1978. For over 35 years SylvaniaVET has met the highest standards of the profession. Without AAHA inspection, no veterinary hospital in Ohio or Michigan are ever inspected for meeting the basic standards of the profession. Location is a poor reason to select a veterinary practice yet many pet owners do so feeling that all hospitals must be equal just like Toledo, Mercy or Flower. A TV sports caster is famous for saying “not so fast my friend”, without inspection a consumer cannot know how a pet is cared for in any given practice. Barbers, beauticians, nail techs all are regularly inspected and certified by the state, not veterinarians. As committed SylvaniaVET clients, we don’t need to dwell on this aspect of our practice. What we would like to do is have you become ambassadors of growth. Throughout 2014 and 2015 we will be offering different, fun and exciting programs to reward you for referring anyone that owns a pet of us for care. Our current plan for a $20 credit for each referral is still in place. Our new programs will tweak what we are doing and make growing our practice something you will want to do.
In the foreseeable future we will continue to offer emergency care to only our clients of record. This means a pet owner must be registered in our computer to be able us use us for emergency service. Why is this important, lets count a few of the ways. All other area practices send sick, injured or critical cases to the area emergency clinics. Not only is this far more expensive than emergency care at SylvaniaVET, these clinics do not know the pet, nor do not have access to records, lab results or x-rays. In one case, you must pick your pet up by 8 AM as they cannot keep it during the day. Recently, a new client wanted to know how a veterinarian could close its doors at 5 PM and not be there when a patient needed them. He was so glad he had finally found us, the only 24/7 facility in our area.
IT’S TIME TO QUIT ACCEPTING CHRONIC VOMITING AS SOMETHING NORMAL IN CATS.
Owners and veterinarians alike have written off a cat’s regular vomiting to several excuses. The most common of these are; He eats too fast, she has a sensitive stomach, it’s just hair balls and the catch all, “he’s just a puker”. A recent study has shown that of 100 cats presented for an annual wellness visit, 73% had signs of chronic vomiting. The study revealed that about half the studied cats had enteritis which with the elimination of other diseases is known as inflammatory bowel disease. Of greater concern is that the other 50% of the affected cats had cancer of the small bowel, the most common being lymphoma. The study also diminished the cause of chronic vomiting as being caused by hair balls. Rather, vomiting of hair was caused by the more serious underlying small bowel disease. Vomiting of hair twice a month or more is indicative of small bowel disease. With this recent study we will be looking closer at cats with signs of chronic vomiting, diarrhea, weight loss or a combination of these signs. We will want to make a diagnosis earlier rather than wait until a minor problem becomes a major issue. If we forget to ask about vomiting in your cat, please be sure to mention it the next time it visits. Here is another reason that annual wellness exams are critical for every cat.
HAPPY ST PATRICK’S DAY
419-885-4421, WE WILL ANSWER OUR PHONES
BE SURE TO ATTEND THE SYLVANIA BUSINESS EXPO MARCH 22nd AT TAM-O-SHANTER
40TH ANNIVERSARY CELEBRATION MARCH 10th -15th
PLEASE STOP IN AND HELP US CELEBRATE