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JANUARY 2015 FYI FOR PET'S SAKE

A MONTHLY BLOG FOR CLIENTS OF SYLVANIAVET AND ANIMAL LOVERS EVERYWHERE.

Remember to give your pet its monthly medications. All pets should receive heartworm and flea control year round.

(Cold weather does not mean you should stop heartworm and flea control medications)

IN THIS ISSUE: FUND RAISER, SCHEDULING, FOUL WEATHER STAFFING, HYPERTHYROIDISH AND MUCH MORE 

SylvaniaVET FYI Newsletter

1/2015

DOGGIE DAYCARE - NEW HOURS!

Beginning January 2, 2015, Doggie Daycare will be open to our clients at 7:00 a.m.  If you need an earlier admit time you may make arrangements with the front desk or day care staff.  As always if you have to pick up late there is no charge for the extra time.  Daycare is a great way to exercise, socialize and occupy your dog when you are away at work or play.  Our daycare staff interacts with and knows each and every dog attending whether they are inside or outside in the play yard.  If you have not tried SylvaniaVET's Doggie Daycare, now it the time!  If you are a client we hope by receiving dogs a half hour earlier it will make your day easier.

HOLIDAY GRAB BAGS ARE STILL AVAILABLE!

 Holiday grab bags (envelopes) are still available.  These items are part of a fund raiser for the "Memories Live On Animal Foundation" that began on November 23 with our Santa-pet pictures.  Thanks to all that participated in the santa-pet pictures event.  We raised over $600 for the Foundation. A special thanks goes to Gerri Leonard for doing such a great job.

Each grab bag tag costs $6.00.  The number on the tag corresponds to an envelope containing a prize worth at least $6.00.  The participation in the holiday grab bag fund raiser has been great.  Before mid-December we added 20 additional tags.  New prizes were added but again all were worth at least $6.00.  The grab bag event will run until January 2.  We will be open normal business hours on January 2 so you can still hustle in and buy a tag.  We will keep the tree stocked with fun stuff until the end of the day Friday, January 2, 2015

Anyone purchasing a grab bag tag may, for an additional $6.oo, have their signed tag entered in a drawing for the super grand prize.  You may also enter just the super prize drawing with a donation of $12.00 to the "Memories Live On Animal Foundation".

The super grand prize is.... A NEW MINI iPAD!!!

The grand prize is compliments of Merial, makers of Heartgard, Frontline and Nextgard.  The drawing will be on January 3 at 12:00.

LIKE THE FAMOUS LINE FROM APOLLO 13, "HOUSTON, WE HAVE A PROBLEM", WE ALSO HAVE A PROBLEM KEEPING OUR APPOINTMENTS ON TIME.

We value your time and do everything that we can to stay on time.  We have all had the experience at other professional offices where we have had long waits with not one word of apology. That is not how we want to treat you.

There are many reasons why we can get behind and keep you waiting. Unlike modern human medicine where there is very little time that you actually see and converse with the doctor, we schedule at least 20 minute appointments and the doctor is there much of that time. You get our full time attention and we answer of your questions. While all of you, including us, consider this commitment to thoroughness to each visit a positive, it can put us behind. Emergencies obviously take priority, and sometimes surgeries and treatments will last longer than planned. Many professional offices double book appointments with no concern about being on time. We never double book and always try to allocate the right amount of time for each scheduled appointment. Our commitment to you is that we will and try to stay on time for all scheduled appointments.

How can you help? Please arrive early, at least 10 minutes, for your scheduled appointment. We know that road construction and other traffic problems can cause arrival time problems. Please account for these issues when you prepare to leave for your appointment. We appreciate calls telling us you will be late, however this ultimately does not help us stay on time. Late arrivals often put our schedules behind and this results in an inconvenience to the clients that have arrived on schedule. Therefore, if you are late, regardless of the reason, we will work with you to reallocate your appointment to another time, another doctor, or, as a last resort, another day. One option we will offer is to keep your pet while you run errands or pick up the kids. When you return we will discuss what was done and send you on your way. There will be no additional charge for the short office stay. WE ARE GOING TO DO ALL THAT WE CAN TO SEE THAT ALL APPOINTMENTS STAY ON TIME. PLEASE DO YOUR PART BY BEING EARLY WHICH WILL HELP US STAY ON SCHEDULE.

FOUL WEATHER IS SURE TO COME WITH SNOW, ICE AND COLD THIS WINTER.

Should a level 2 or level 3 snow advisory be issued, SylvaniaVET will remain open in case your pet needs care.  We will have staffing to be able to be available for any pet owner needing help.  So if you can get out we will be there for you just like all the people hospitals. 

FELINE HYPERTHYROIDISM IS A SEVERE WASTING DISEASE OF AN INCREASING NUMBER OF OUR CAT PATIENTS.

Increased thyroid hormone production is mostly caused by a benign functional tumor of the thyroid gland.  The thyroid gland is located in the neck and has two distinct sides.  There is also thyroid tissue scattered throughout the chest cavity.  The primary glands are paired and located in the neck adjacent to the wind pipe (trachea).  The tumor is detected by careful palpation of the thyroid track on either side of the trachea.  If a lump is felt or the clinical history supports a concern about hyperthyroidism then a simple blood test is run to verify the suspicion.  Clinical signs of the disease are weight loss with a great appetite, strange behavior, normal water consumption, increased heart rate and a heart murmur on auscultation.  There are four methods of treatment that are available.  Surgery to remove the affected gland is effective and works well.  Only one affected gland should be removed at a time.  Because the cause of hyperthyroidism is not known the unaffected side may develop the tumor at a later date.  Medication give 1 to 2 times daily can be effective in controlling the excessive production of thyroid hormone.  Medical management requires regular monitoring of thyroid levels and the bone marrow.  Hills prescription diet Y/D has been developed and works well in many cats.  It is necessary that the affected cat be fed only Y/D and nothing else.  Y/D is safe to feed to other cats in the house that are not hyperthyroid.  The most definitive treatment for hyperthyroid disease is radio iodine 131 treatment.  Not all hyperthyroid cats are candidates for this treatment.  Treatment with I131 requires referral to a licensed treatment center. There are none in NW Ohio.

KERITOCONJUNCTAVITIS SICCA (KCS) OR DRY EYE IS COMMON IN MANY OLDER PETS.

Brachiocephalic breeds are more susceptible do to the pronounced exposure of the cornea to the environment.  Diseases that damage or destroy the tear producing glands (lacrimal) cause sicca.  In dogs a lack of the appropriate amount of one type tear component, aqueous portion) is the most common cause of dry eye.  The lack of tears causes chronic inflammation to the cornea and conjunctiva tissue. Many sicca patients have vessels and pigment deposited in the cornea affecting its vision.  Treatment to replace the lost tear production is necessary for the rest of an affected pet's life.  When we examine a pet's eyes for disease we commonly test for sicca with a test called the schirmer tear test, STT. We may also do another test called a TBUT if we still suspect sicca with a normal SST.  If you notice your pet has a chronic, goopy, pus like discharge and or crusty accumulations around the eye get it in to be evaluated for sicca.  Early diagnosis and treatment will help save the dogs vision and will lessen the discomfort associated with KCS.

WE ARE SAD TO ANNOUNCE THAT DR. NATALIE THOMAS HAS RESIGNED HER ASSOCIATE POSITION AT SYLVANIAVET.

Although we are uncertain what Dr. Natalie's future will hold, we wish her and her family the best of luck!

THERE ARE MANY THINGS THAT SET SYLVANIAVET APART FROM THE AVERAGE VETERINARY PRACTICE.

AAHA inspection and certification, 24/7 staffing with a doctor always on-call, the ability to meet nearly every need you might have for your pet are but a few.  One that is truly unique is our GOLD LEVEL CAT FRIENDLY PRACTICE designation by the American Association of Feline Practitioners.  No other area practice has this designation which reflects the unique needs that caring for a cat demands.  We encourage you to tell your cat owning friends about SylvaniaVET as a cat friendly practice.  Remember, cats are not just furry dogs.

ANOTHER SPECIAL NICHE WE PROUDLY FILL IS BOARDING SPECIAL NEEDS PETS.

Diabetic dogs and cats, pets with seizures, advanced kidney disease cases and many other pets with chronic disease and risks are provided exceptional care and supervision while the family is away.  No other boarding facility in NW Ohio can meet the demands for care that SylvaniaVET provides.  Families that use our boarding medical care services leave with confidence that their pet will receive proper care in a timely fashion. 

DR BOB WILL BE SEEN SEMI-REGULARLY ON A NEW TV 24 LOCAL SHOW, GLASS CITY GRIND.

The show airs at 6:30 AM each Saturday.  Fortunately for Dr. Bob the show tapes at a more reasonable hour and he can save it on his DVR.  The show is 100% local news and entertainment.  Let TV 24 know if you like the show.

OUR 24/7 STAFFING MAKES IT POSSIBLE TO RECEIVE ANSWERS TO YOUR PET QUESTIONS ROUND THE CLOCK.

A quick phone call in the middle of the night may be all that is needed to reassure you about a problem your pet may be having.  Our overnight angels are there for you and of course our in-patients and boarders.  Another way to get a simple pet question answered is by using Dr.Bob's Facebook page. You may personal message him at Robert Esplin and he will respond.  If you are not a Facebook friend of Dr. Bob he welcomes your request.

TWO OF OUR STAFF MEMBERS ARE WORKING DILIGENTLY ON A NEW VETERINARY PROFESSION MISSION; THE FEAR FREE PRACTICE FOR DOGS AND CATS.

Over the last year much has been published in the literature about the why and how to relieve the anxiety of a pets visit to the vet.  We will be rolling out our version of the fear free practice in the first half of 2015.

CONTINUING EDUCATION IS CRITICAL TO OUR PROVIDING ADVANCED CARE TO EACH AND EVERY PATIENT.

To this end Dr. John will be attending the North American Veterinary Conference in January.  Dr. Jen will be attending a large meeting in Las Vegas in February, yes she goes to sessions.  Dr. Bob is planning a trip to Washington DC for a veterinary conference.  We expect at least one doctor to go to the Ohio meeting in February and another to the Michigan meeting this winter.  In addition, several of our Registered Veterinary Technicians will be going to meetings to stay on top of their duties.

HAPPY NEW YEAR 2015

THE CARING  24/7 STAFF OF SYLVANIAVET

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