4801 N. Holland-Sylvania Rd | Sylvania OH 43560
p. 419.885.4421 | f. 419.885.0244 | e. firstname.lastname@example.org
DECEMBER 2016 FYI FOR PET’S SAKE
DECEMBER 2016 FYI FOR PET’S SAKE
AN ELECTRONIC NEWSLETTER FROM SYLVANIAVET FOR PET LOVERS EVERYWHERE
Remember to give your pets their monthly preventive medications
VOTED BEST VET BY READERS OF TOLEDO CITY PAPER FOR 9 CONSECUTIVE YEARS, BEST GROOMER FOR 2 YEARS, BEST VET BY TOLEDO PARENT 2 YEARS, AND NATURE LIVING 1 YEAR
INSPECTED AND CERTIFIED BY AMERICAN ANIMAL HOSPITAL ASSOCIATION SINCE 1978, GOLD STANDARD CAT FRIENDLY PRACTICE, FEAR FREE CERTIFIED EMPLOYEES AND DOCTORS
IN THIS ISSUE: BEST OF VOTING, SPONSORSHIP, GIVING TREE, FEAR FREE, AND MORE
TOLEDO CITY PAPER BEST OF POLL IS IN FULL SWING. We have been voted best vet by TCP readers for nine consecutive years and would like to be recognized for 10 years of excellence. We are asking that each of our readers take the few minutes necessary to vote at www.toledocitypaper.com . This is a great time to remind you what 38 years of AAHA membership means for you and your pets. In NW Ohio, of the nearly 50 veterinary practices, there are only three AAHA inspected practices. No other area practice is ever inspected by any organization including the State veterinary medical board. AAHA practices meet over 900 standards of excellence.
WE ARE SUPER EXCITED THAT WE HAVE ACCEPTED AN INVITATION TO BE THE SOLE VETERINARY SPONSOR FOR THE UNIVERSITY OF TOLEDO AND BOWLING GREEN STATE UNIVERSITY’S MENS AND WOMENS BASKETBALL. These two great universities are icons of NW Ohio. SylvaniaVET will be highlighted on all basketball broadcasts as well as signage in the arenas. We encourage area sports fans to support UT and BGSU basketball. We also ask that you encourage any of the 195,000 area alumna of UT and BG to support SylvaniaVET.
MEMORIES LIVE ON ANIMAL FOUNDATION’S GIVING TREE IS LOADED WITH BOTH HUMAN AND PET FRIENDLY GIFTS AND WAITING FOR YOU TO PURCHASE A TAG. Tags sell for $10 or $20. Each tag represents a gift worth at least the cost of the tag. Upon purchasing a tag, you will fill out your name and phone number to be entered in the drawing of the grand prize – Fitbit Blaze! All prizes have been donated meaning all proceeds will be donated to the Foundation. If you or your business would like to donate a gift for the giving tree just ask any staff member or drop it off. Products, gift cards, or services are all welcome as donations.
COMMUNITY EMERGENCY SERVICE FOR ALL PET OWNERS UNTIL 11PM IS GOING WELL. This additional component of our full service care has been appreciated by pet owners. Tell your friends that want a full time doctor for their pet that SylvaniaVET will be there in their time of need. Of course as a client of record you and your pets can use our emergency care 24/7. Remember, if you refer a new client you receive a $20 account credit and the new client receives $20 off their first visit bill.
WE NOW HAVE 20 DOCTORS AND STAFF CERTIFIED AS FEAR FREE. A nationally known veterinarian, Marty Becker, founded this movement. The goal is to make the pets and clients veterinary visit less stressful. We have enrolled 15 additional staff members so that by early January we will have 35 Fear Free certified professionals all working to make your dogs or cats visit fear free. You can learn more about FEAR FREE at www.fearfreepets.com. Many of the principles we will use in the exam room and hospital can be used at home for a dog showing signs of stress. We can tell you with certainty that the Fear Free principles are making a difference in pet visits. As of this writing there is no other Toledo area practice that has even one Fear Free certified professional in their practice.
PET HEALTH INSURANCE IS SOMETHING EACH PET OWNER SHOULD CONSIDER. Less than 2% of U.S. pet owners have pet health insurance. In spite of this low market penetration the U.S. pet insurance companies have $770 million in sales. In the UK over 30% of pet owners have pet insurance. Over 40% of Swedish pets are covered. Many pet owners have made the statement that “wanting to do whatever it takes to be a good pet owner,” is a motivator according to Veterinary Product News. Of course protection against big medical-surgical expenses is a major factor as well. We have a packet of insurance company’s brochures available at the front desk. We are not pet health insurance salesmen and receive no compensation if a pet owner buys a policy based on our recommendation.
CLIENTS THAT HAVE REGISTERED THEIR CELL PHONE NUMBER AND E-MAIL ADDRESS WITH US RECEIVE ELECTRONIC REMINDERS FOR APPOINTMENTS. In addition we will occasionally send important medical and service alerts. After a visit you will receive a “how did we do” posting. We would appreciate your responding. If you were pleased and gave us a 4 or 5 star rating you will then be given an opportunity to make a comment about the visit. Please take time to respond, as this will help us.
WHY IT IS IMPORTANT THAT YOU HAVE YOUR DOG OR CAT SPAYED. The uterus can be affected by a reproductive condition called pyometra. A uterus was removed from a Yorkie that if healthy, the uterus would have been Y shaped. The uterus was not. The healthy uterus would have arms and body no bigger than a Bic pen. In this case, the uterus had arms and a body that were about 4x the size of one Bic pen. There is no reason to not spay your pet unless it is a pure bred breeding animal. Once a breeding career is over most concerned breeders have their dog spayed immediately.
RECENTLY WE SIGNED A RENEWAL OF OUR PARAMOUNT HEALTH CARE PLAN FOR OUR ELIGIBLE STAFF MEMBERS. Every member of our plan appreciates your support of SylvaniaVET making it possible to provide a great health care plan. A few facts about how well you have allowed us to support our staff are as follows. Our agent tells us that our plan is far better that anything available in a ACA plan. Our co-pays and deductibles are affordable for plan members. Some other plans have deductibles 4-6x ours and are still not as affordable. SylvaniaVET and plan members share responsibility for paying monthly premiums. On the negative side we took a 12+ percent increase in our monthly premium. Many area veterinarians do not provide health insurance for their employees. We thought you would like to know that SylvaniaVET cares about their employees as much as we care about your pets.
DECEMBER 26 WILL BE THE LAST DAY WE STAFF HEALTHY PET WELLNESS CLINIC AT PETCO. Readers that have used this service will be contacted by mail this month. In a recent FYI we discussed why we terminated our affiliation with Petco and why our doctors and staff were very happy with this decision.
OUR FOUNDATION RAISES MONEY FOR ITS FIVE FUNDS IN A VARIETY OF WAYS. CLIENTS PURCHASE MEMORIAL BRICKS IN THE NAME OF LOVED PETS TO BE PLACED IN OUR MEMORIAL GARDEN. THE GIVING TREE (HIGHLIGHTED ABOVE) PROVIDES FUNDS, AS DOES THE SALE OF SCRUBS FROM THE SCRUB BINS IN THE DOG WAITING AREA. THESE SCRUBS HAVE BEEN DONATED TO THE FOUNDATION BY ESPLIN MEDICAL. OUR PARKING LOT FESTIVAL PROVIDED FUNDING. WE HAVE RECEIVED DONATIONS IN LEU OF FLOWERS FROM FRIENDS OF PET LOVING CLIENTS. FINALLY, WE HAVE A CLIENT THAT WORKS FOR GOOGLE AND HE RIDES OR WALKS TO WORK. HE RECEIVES COMPENSATION TO BE GIVEN TO THE CHARITY OF HIS CHOICE AT LEAST ONCE EACH YEAR. IF YOU WOULD LIKE TO LEARN MORE ABOUT THE MEMORIES LIVE ON ANIMAL FOUNDATION JUST ASK THE NEXT TIME YOU ARE IN.
ONE OF OUR TRULY UNIQUE AND SPECIAL SERVICES IS PHYSICAL REHABILITION AND HYDROTHERAPY. Technicians Ann and Kristen man this one-of-a-kind service to our region. All orthopedic surgeries and injuries benefit tremendously from our rehab guidelines. Our hydrotherapy tank is the only underwater treadmill in the Toledo area. In addition to helping rehab surgical patients we use the hydro tub to exercise arthritic and overweight patients. Our therapeutic laser is extremely important in our rehab department.
OUR HOSPITAL HOURS HAVE BEEN SET.
Christmas Eve: We close at 2pm and Dr. Ray will be on call for emergencies.
Christmas Day: Dr. Crystal will be on call for emergencies.
New Years Eve: We close at 5pm and Dr. Crystal will be on call for emergencies.
New Years Day: Dr. Nicole will be on call for emergencies.
OF COURSE OUR DEDICATED STAFF OF TECHS, ASSISTANTS AND BOARDING CARE GIVERS WILL BE IN THE HOSPITAL 24/7. WE WILL BE OPEN AND FULLY STAFFED MONDAY, JANUARY 2.
TO ALL OUR CLIENTS AND READERS WE WISH YOU A JOYOUS AND LOVING HOLIDAY AND HAPPY NEW YEAR.
Please take the time to vote for us at www.toledocitypaper.com